Vinted Users Express Anger Over Sizing Modifications
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Digital Channels Response
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Updates
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods due to shopper criticism.